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Alexander

Contributor

  • 431 Helpful votes
  • 1 Cruise review
  • 0 Cruises

P&O - Pacific Jewel

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  • Overall

    4
  • Food

    4
  • Entertainment

    5
  • Cabin

    3
  • Crew

    5
  • Price

    5
  • Value

    4
Sep 2017

"Happy to cruise again on this ship"

Book not too early but rather keep watching the weekly updates on cabin fares as the prices go considerably up and down. We really just go to our cabin just to change and sleep so it does not really matter what position on the ship our room is. It is useful for an easy and quick embarkation to complete all the paperwork (Including luggage labels, etc) before turning up to the wharf so your booking in and cabin card issue should only take about 10 to 15 minutes (most of the time in the line-up). Similar advice for disembarkation. Please don’t be one of those travellers in front of me arguing the toss or asking about something for which full information was supplied with our book. NZ has a very smart system for processing passengers. Our main gripe is that although this ship advertises queen sized beds there are definitely none. We had it confirmed by a senior officer at the information desk that all beds on this ship are standard length only at 185cm. Moving to another cabin would not solve our long length requirement, and yet our P&O booking agent did email us before the voyage to say the beds were queen length (205cm). Obviously, you can’t trust the information from the booking agent (as this is the second time the agent has been wrong). But don’t worry too much if your six foot tootsies hang over the end of your bed, as our deck supervisor got cracking and constructed an extension to our bed. You could say “harden up” and lie diagonally across the beds but you would soon find your backside sinking down the Grand Canyon where the twin beds have been pushed together. Our room staff were excellent and our room was small but quite adequate with lots of drawer spaces. Off course half the stuff we packed we never used. Our hair dryer in the cabin was out of order for entire trip. Internet costs and service has greatly improved. The best deal is at $79 unlimited for the length of the voyage. Access seemed possible from most parts of the ship. The food service and choices were very good. Not too many passengers tried the soups but I found them very nice (although a wee bit salty). Shocking to see the big number of folks eating food only with their hands – a fast way to get sick with a bug. The tea and coffee urns only had one working at a time so the line ups were long. Plenty of fruit juices as an alternative. We brought along our thermal mugs to fill. Be very fastidious about thoroughly cleaning your hands several times a day. Plenty of entertainment with twice nightly shows in the concert hall. We enjoyed all of these. You just have to get there early enough to get a seat. No use sitting anywhere near the back under the balcony as you just can’t see the stage. Upstairs was OK. Around the bars there are plenty of musicians playing and singing. Our favourite was the piano man Francis who played to the audience of us seniors with our type of soft songs, but then in the middle of a tune extemporised much into delightful jazz and ending in a classical Beethoven flurry. Another young guy was attempting to sing something but we just about all got up and left. In another bar the Pines Trio played us lots of excellent dance music. The Marquee final of the passenger talent quest was terrific. There was also some serious ballroom dancing happening up in the Dome. Some of the other singer / band routines around the bars were just loud noise with no sense of melody. The Air Band featuring DJK were terrible and must have exceeded safe decibel limits. Bring your ear muffs. Then again you can always go over to the info desk and get the latest Sudoku. Seriously, do we really want to eat our breakfast with heavy rap music? Came across a guy who appeared to have taken a bit of a turn on the stairwell. We called for help to the medical centre and a medic came within a couple of minutes. Top marks. The first day embarkation took only about ten minutes because we were careful enough to fill out all the required paperwork. Same with leaving the ship – just walk off and get your bag – no more than ten minutes. Top marks again. Bottom marks for the way the shore trips by tender were organised. We had to wait with our allocated tickets for a whole two hours to get ashore at all ports. Just not good enough. Call me a snob but I think that getting changed into at least semi-formal clothes for the evening is important. It’s a pity that the door staff at the Waterfront Restaurant room don’t push this and so let day clothes in (wearing hats, shorts and singlets) at the formal dining table. The main importance of changing is not so much to change one’s looks but rather to change one’s smelly clothes. It would have been great to have at least one formal dress-up night. We’ve now been on four P&O trips. Overall happy with this trip as the destinations have been excellent. Happy to go again.

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  • Cruise Name: P&O - Pacific Jewel
  • Destination: South Pacific
  • Sailed: September 2017
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Helen S

Contributor

  • 343 Helpful votes
  • 1 Cruise review
  • 2 Cruises

P&O - Pacific Eden

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  • Overall

    4
  • Food

    5
  • Entertainment

    4
  • Cabin

    5
  • Crew

    4
  • Price

    5
  • Value

    5
Jan 2016

"Got what we paid for"

We cancelled a trip to Europe following the trouble in Paris so needed to find an alternative. So I got on the net, not really caring exactly where we would go, rather that the price was right. We decided on a cruise on the Pacific Eden going up the coast of Queensland. We were pleased with what we got - after all, $100 a day is pretty reasonable. Despite the media beatup on the gastro-intestinal outbreak on board (don't think I have been on board a ship where there wasn't at least a couple of cases) it was a very good trip. There are a few issues with the update to the previous HAL ship but nothing major. The only thing that really annoyed me was to be directed to be out of the cabin by 6am. Bit like we got your money, you've had your holiday, now get off. The entertainment from the ships company in the showroom was amongst the best I have seen before. As I said in my title, you get what you pay for so the general activities are basic, at the best, but do appeal to a lot of people. We were more than happy to spend our time reading and chatting to others.

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  • Cruise Name: P&O - Pacific Eden
  • Destination: Australia
  • Sailed: December 2015
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Dennise C

Contributor

  • 315 Helpful votes
  • 1 Cruise review
  • 1 Cruises

P&O - Pacific Jewel

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  • Overall

    5
  • Food

    5
  • Entertainment

    4
  • Cabin

    4
  • Crew

    4
  • Price

    5
  • Value

    5
Jan 2017

"Great First Experience - Pacific Jewel"

As this was my first cruise, I was eager to learn as much as possible about becoming a "cruisling". I thought the most expensive portion of it would be the extra drinks, however the price of cocktails on the Pacific Jewel were somewhat cheaper on board than Victorian restaurant/bars. They were other savings, to be sure. Our spending could then be more concentrated on the "once-in-a-lifetime" type moments. The all-inclusive food package was better than I had anticipated. Choice of food was incredible. Not only was it tasty, but prepared well and great choices offered. The Waterfront restaurant provided a beautifully plated, tasty meal, too, and it was part of the all-inclusive meals. I think the entertainment was heaps of fun but got a little too crowded sometimes. Where there was a good time to be had, it quickly became standing room only. I thought the people at reception would be the most helpful and friendly, but they were not. The stewards that could be found in our cabin hallway were the most friendly and helpful. We did have a few mishaps when we first arrived, but the stewards were quick to fix it without much fuss. We enjoyed the shore excursion to Eden, also. Quite an experience all round. Some of my favorite moments were lounging on the deck either watching a movie or snoozing. I liked that there were places we didn't have to share with young children besides the cabin. I don't mind them, but I've done my time trying to keep my younglings happy while on vacation.

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  • Cruise Name: P&O - Pacific Jewel
  • Destination: Australia
  • Sailed: December 2016
Jade L

Jade L

Contributor

  • 238 Helpful votes
  • 1 Cruise review
  • 2 Cruises

P&O - Pacific Jewel

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  • Overall

    4
  • Food

    4
  • Entertainment

    5
  • Cabin

    4
  • Crew

    4
  • Price

    5
  • Value

    4
May 2017

"Great for 'New to Cruising'!"

Took Mum on a short cruise to see how we both cope on Cruise liners - as this was both our first ever cruise. The buffet was nothing pretty 'meh' but the Waterfront restaurant was AMAZING! Comedy shows were brilliant - definitely recommended for first timers!

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  • Cruise Name: P&O - Pacific Jewel
  • Destination: Cruise Sampler
  • Sailed: April 2017
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Gary W

Contributor

  • 229 Helpful votes
  • 1 Cruise review
  • 5 Cruises

P&O - Pacific Dawn

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  • Overall

    5
  • Food

    5
  • Entertainment

    5
  • Cabin

    4
  • Crew

    5
  • Price

    5
  • Value

    5
Jan 2017

"First P&O cruise"

This was my first cruise on Pacific Dawn & I had no idea of what to expect. The first day was overwhelming with the amount of people moving around but is settled down on the second day after we had explored the ship. The staff are wonderful and always willing to help. Its an easy holiday if your life is hectic, Get aboard, relax, get fed, room cleaned, entertainment always happening. We found unlike most holidays were your looking for a place to eat lunch/dinner & sightseeing or things to keep you occupied a cruise is easy all you could want in one place, no driving! We will be going on another cruise this year. The Food is fantastic and plenty on offer. We enjoyed the night time Entertainment & late night movie in the show room. Bingo is a laugh. You can be around people & socialise if you feel or stay in your room relax & enjoy a movie. The staff are wonderful always happy to help. Room Staff did not stop working, your room was cleaned the moment you left, Shoes neatly in a row, clothes picked up off the floor. Easy no brainer holiday. No cash on board just swipe your cruise card pay on the day of departure.

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  • Cruise Name: P&O - Pacific Dawn
  • Destination: South Pacific
  • Sailed: December 2016
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